Salesforce Ceo Calls Copilot The New Microsoft Clippy Doesn T Work Or Deliver Value

However, Marc Benioff, the CEO of Salesforce says that Copilot is the new Microsoft Clippy and it doesn’t work or deliver value. In a discussion with Rapid Response, Benioff slams Microsoft and says:
Benioff further says, “I don’t think Copilot will be around. I don’t think customers will use it.” He emphasizes that agents will bring the revolutionary transformation with AI, but Microsoft is doing a disservice, as far as enterprise customers are concerned.
It’s worth noting that Salesforce is a competitor to Microsoft in the enterprise space. Benioff claims that its Agentforce — Salesforce’s customizable AI agent builder — will be the number one supplier for business customers. He goes on to say that Salesforce will have more than a billion agents running within the next 12 months. While it’s hard to say right now how well Microsoft Copilot is doing in the enterprise segment, as for consumers, the new Copilot is indeed refreshing. However, most of the features are currently not available to end users. In addition, Copilot doesn’t have deep integration with Windows 11 which makes it just another AI chatbot.
Microsoft recently hired Mustafa Suleyman to lead its AI efforts and under his leadership, the shift in Microsoft’s approach to AI is visible. Microsoft now wants to create an AI companion for everyone, moving to — “a calmer, more helpful and supportive era of technology.” But how well is Microsoft going to do in the enterprise segment is something only time will tell.